Can I prepay for all fees including incidentals when booking?
12 March 2024
A credit card must be presented at check-in to cover any incidentals. Ideally, it should be the same card used for the booking. 75 photos
CROWNE PLAZA DALLAS DOWNTOWN BY IHG, Dallas – Your ideal downtown stay
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Key details
Hotel Overview
1015 Elm Street, Dallas, 75202,
- Close to Dealey Plaza
Nice
6.8
6.3
3.1
2.3
Crowne Plaza Hotel Dallas Downtown By Ihg - Business-friendly hotel with rooftop pool near Dallas Convention Center
Located in downtown Dallas, a short walk from the Dallas Convention Center and six miles from Love Field Airport. The hotel features a 24-hour fitness center, business center, outdoor rooftop pool, and THRIVE Restaurant. Corporate travelers have easy access to the West End, Bank of America Plaza, and Uptown McKinney Avenue. Leisure guests can visit nearby attractions like the Dallas World Aquarium and House of Blues. The hotel offers accessible rooms with TTY devices, assistive listening devices, and accessible parking.
Additional perks of the hotel
Secure parking garage ($20 per night)
Onsite restaurant serving New American cuisine
Outdoor rooftop pool open from 8:00 AM to 12:00 AM
Business center with color copier, printer, and scanner
Pet-friendly policy (service animals allowed, $40 fee per night)
Multilingual staff (English, Spanish)
ADA-compliant facilities, including wheelchair-accessible rooms and parking
Rooms
Rooms include air conditioning, a tea and coffee maker, a flat-screen TV with cable channels, and a private bathroom with a bath or shower. Some rooms feature a rooftop pool view. Accessible rooms provide shower seats and bathroom railings. Premium bedding and pillows are standard in all rooms.
Other conveniences
Free Wi-Fi
In-room safe
Refrigerator
Hair dryer
AM/FM alarm clock
Work desk
City views
Must-do experiences
- Visit the Dallas Farmers Market for fresh local produce and goods.
- Explore the Dallas Art District for vibrant galleries and museums.
- Taste the legendary Texas barbecue at Pecan Lodge in Deep Ellum.
- Check out the historic Dealey Plaza and Sixth Floor Museum.
- Stroll through the Klyde Warren Park for food trucks and events.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
- Standard King Room3 persons30 sq. feet1 King-size bedAir conditioningBathtubroom details
- Premium King Room Balcony2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Premium Queen Room Two Queen Beds2 persons30 sq. feet2 King Size BedsAir conditioningShowerroom details
Show all rooms
Room Rates & Availability Tracker
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Thrive Restaurant at Crowne Plaza Dallas Downtown provides a delightful start to your day with its chic ambiance and focus on New American cuisine. Guests can enjoy a family-friendly atmosphere while savoring meals prepared with attention and creativity in a vibrant setting.
Location
1015 Elm Street, Dallas, 75202,
Explore Dallas
Explore Dallas
The Sixth Floor Museum at Dealey Plaza
8 minutes' walk
Historical site chronicling JFK's life and assassination. Offers guided tours and a wealth of archival materials.
Dallas World Aquarium
5 minutes' walk
Unique aquarium featuring diverse marine life and tropical rainforest exhibits. Engaging for families and all ages.
Pioneer Plaza
6 minutes' walk
Public park known for its large cattle drive sculptures and beautiful landscape, ideal for a relaxing stroll or photography.
Perot Museum of Nature and Science
13 minutes' walk
Interactive science museum offering engaging exhibits. Great for families and features a stunning architecture.
Kayaking on the Trinity River
5 minutes' drive
Thrill-seekers can kayak or canoe on the Trinity River. Rentals available at local outfitter; check seasonal hours.
Wellness Retreat at The Spa at the Joule
15 minutes' walk
Relaxation-focused spa offering massages, facials, and wellness treatments. Ideal for solo travelers or couples.
Thrive Restaurant
1 minute' walk
Health-conscious menu with numerous vegetarian options. Casual ambiance with fresh, local ingredients; reservations recommended.
NOLA Brasserie
2 minutes' walk
New Orleans-inspired cuisine featuring gumbo and beignets. Vibrant atmosphere, perfect for enjoying Southern classics.
House of Blues Dallas
10 minutes' walk
Live music venue with diverse acts and a lively atmosphere. Hosts everything from concerts to comedy shows, all ages welcome.
The Dallas Improv
15 minutes' drive
Comedy club featuring stand-up performances and open mic nights. Offers a casual vibe perfect for a night out.
Transportation Tips
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$18.35 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Czech, Croatian, Slovak, Serbian
Year renovated:
2011
Number of floors:
19
Number of rooms:
291
Former name
West End Dallas
Guest Reviews & Ratings
What Guests Are Saying?
Pros
Helpful staff
Laundry facilities
Good breakfast
Wallet retrieval
Cons
Wet carpet
Canceled reservation
Guest reviewsShow more reviews
Questions of the users
About Crowne Plaza Dallas Downtown By Ihg
Are guests allowed to relax on the balcony?
07 April 2024
Yes, guests can enjoy the balconies and take in the fresh air while having a drink or coffee. What is the nightly pet fee if I bring my dog?
15 June 2024
The charge is $40 per pet for each night of your stay. Are there rooms available with balconies?
23 July 2024
Yes, there are a limited number of rooms equipped with balconies for guest use. Is there a mini fridge provided in the guest rooms?
10 August 2024
Yes, all rooms are equipped with mini fridges to keep your beverages cool. When can guests access the rooftop pool?
18 September 2024
The rooftop pool is open from 08:00 to 00:00, depending on the weather. Are there rooms featuring jacuzzi tubs?
15 October 2024
Unfortunately, the hotel does not offer rooms with jacuzzi tubs. Do the balcony rooms offer great views of the city?
29 November 2024
Yes, the balcony rooms provide lovely views of the downtown area. Is the American Airlines Center within walking distance?
05 December 2024
The AA Center is roughly 800 meters away, making it walkable. A shuttle service within a 5 km radius is also available. What is the fee for a security deposit at check-in?
12 January 2025
A deposit of $75 per night is required upon check-in.Next best alternative
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